Service Centre

Located on the premises with friendly and professional staff who offer our guests the following services; meet on arrival, assist with check-in, booking tours, airport transfers and car hire. The service centre is equipped with a computer and is a wifi hotspot exclusively for our guests.

Operating hours: 07h00 – 19h00
Late arrivals can be arranged at an additional charge after hours.

Uber Taxi Service

We now offer an Uber booking service to our guests. The service carries a minimum booking fee of R20 and can be requested from reception.

On-site Care Taker

Guests can enjoy the presence of an on site care taker. Dickson, is available to assist with late check-ins and queries guests may have.

Security

The apartments have the following security features:
  • Electric Fencing
  • Underground parking
  • 24 Hours Bay Response security guard on duty
  • Built-in Electronic Safe

Housekeeping

Our dedicated and supervised housekeeping team provides a daily refresh service as well as a linen and towel change after every 4th night.

Personal laundry

Guests have the use of a personal laundry service. Laundry bags and laundry lists are supplied and can be handed in at reception.

Guest Amenities

All guests are pampered by a luxury range of guest amenities, for your convenience we supply all the basic toiletries and necessities. Our collection of Charlotte Rhys products compliments our wonderfully furnished and equipped apartments.